Firm fined ₹14,000 after poor network disrupts online classes

A Chhattisgarh consumer body held an internet service provider deficient in service for failing to resolve persistent network issues that disrupted a student's online classes. It directed the company to pay ₹10,000 as compensation and ₹4,000 towards litigation costs. The provider failed to fix the problem and instead advised the student to switch to another operator.