Freshworks Founder Girish Mathrubootham dismissed 'SaaSpocalypse' fears, the idea that AI could make software-as-a-service (SaaS) firms obsolete. "[AI] agents won't kill SaaS...something else will," he said. "Real killer will be...an incumbent brave enough to disrupt its own legacy architecture...or an AI-native startup that builds a system where AI is...core foundation of the logic," he added.