AI chatbots juicing engagement instead of helping, warns Instagram Co-founder

Instagram Co-founder Kevin Systrom has warned that most AI companies are trying too hard to "juice engagement" by asking users follow-up questions instead of being useful to humans. The tactics represent "a force that's hurting us (humans)," said Kevin. His remarks come amid the criticism of OpenAI's ChatGPT for being too nice to users instead of directly answering their questions.