Bengaluru pub fined ₹500 for forcing customer to pay service charge

A pub in Bengaluru has been ordered to compensate a customer for adding a 7.5% service charge (₹217.9) to their bill, by a Consumer Disputes Redressal Commission. The pub located on Brigade Road has been ordered to pay ₹500 to the customer as compensation. According to government's guidelines, payment of service charges at restaurants is voluntary and at consumers' discretion.