BoB told to pay ₹3.28 lakh for 9-year ATM delay in Surat

A Surat consumer court ordered Bank of Baroda to pay ₹3.28 lakh compensation after failing to reverse a ₹10,000 failed ATM withdrawal for nearly nine years. Despite repeated complaints and RBI rules mandating quick refunds, the bank failed to act or prove the transaction. The court held the bank accountable, imposing daily penalties and interest.