Jet Airways CEO lists 'things to avoid' for airlines after experience with foreign airline
Newly-appointed Jet Airways CEO Sanjiv Kapoor shared a list of what airlines should avoid. It was based on his recent travel experience in Europe. "Things to avoid- 1) Staff travellers...checking in at business class counter, holding up the line. 2) Having to remind...non-smiling, no greeting agent to put priority tag. 3) Poor priority boarding process for stairs gate," he wrote.