Jio user wins ₹19,700 payout from Jio due to slow internet

A Chandigarh consumer has won a ₹19,700 payout from Reliance Jio after a consumer commission ruled that the company failed to provide the broadband service it had promised. The customer alleged he was sold a fiber connection but received a wireless service instead. The commission upheld a refund, interest, and compensation for deficiency in service.