Man claims Swiggy exploits loophole to avoid giving ₹75 coupons for late delivery

A Swiggy ONE BLCK member claimed that the food delivery platform is using a loophole to avoid issuing ₹75 late-delivery coupons. Some orders never receive an assured delivery time because restaurants don't formally confirm them, the user said. "The food...arrives, but since no timer ever starts, the order can never be late," he added, sharing a screenshot as evidence.