Ola fined ₹10 lakh for 'pay tip to get a ride faster' prompt

The Central Consumer Protection Authority has fined Ola's operator ANI Technologies ₹10 lakh and ordered it to discontinue its advance tipping feature. The regulator found that prompting customers to pay extra before driver confirmation was misleading advertising and constituted an unfair trade practice and a prohibited dark pattern. It also asked the operator to submit a report within 15 days.