The Chandigarh State Consumer Disputes Redressal Commission fined Big Bazaar ₹18,000 for charging ₹48 and ₹12 for carry bags from two city residents. One consumer alleged she was charged ₹48 for two paper bags on purchasing products worth ₹9,881 from a Big Bazaar store at Elante Mall. Another complainant was allegedly charged ₹12 each for two carry bags.