Anand Mahindra shares '5 stages of grief' he felt after Microsoft outage

Anand Mahindra said he went through "something resembling the five stages of grief" after the Microsoft outage cut off his email access. After initial denial, anxiety and helplessness, Mahindra said he started feeling "weightless". However, when Outlook was restored, he felt regret. "I felt like a castaway who'd finally begun to enjoy...only to see a rescue ship approaching," he said.