Bengaluru's Basque Bakery sparked a row after replying rudely to a customer, who called it "overhyped", by calling her poor and saying, "The above experience is ₹16,000, bet you can't afford that either." It also issued a clarification, claiming they responded "firmly" because that's the only language their critics understand. Users responded to their clarification, saying it "reeks of arrogance".