Customer engagement platform Freshworks, formerly known as Freshdesk, has bought Chennai-based Zarget in its 9th acquisition in two years. Zarget has developed a managing software to help marketers understand how users interact with their websites. Founded in 2010 by Girish Mathrubootham and Shan Krishnasamy, Freshworks is one of India's most-well funded SaaS (software-as-a-service) startups.