Reacting to video of viral auto-rickshaw driver Anna Durai, Anand Mahindra tweeted, "This man's not only an auto driver...he's a Professor of Management." "If MBA students spent a day with him it would be a compressed course in Customer Experience Management," he added. Durai, a seven-time TEDx speaker, has facilities like books, mini-fridge, WiFi, TV and iPad in his auto-rickshaw.