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RBI sets up panel to review customer service standards in banks
short by Ananya Goyal / on Monday, 23 May, 2022
The RBI on Monday said it has set up a six-member committee to review customer service standards in banks, NBFCs and other entities regulated by it. The committee will evaluate the efficacy, adequacy and quality of customer service and also suggest measures. It will submit a report in three months from the date of its first meeting, the RBI added.
read more at Financial Express