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Should B2B onboarding feel different from B2C?
short by / on Monday, 5 May, 2025
B2B onboarding often needs more handholding, demos, role-based access, team rollouts. B2C onboarding should be fast and self-serve. The expectations differ. The outcome doesn't. Both need to deliver value fast. Matching the flow to user context is key for activation success. A mismatch in flow can cost you users before they even start.
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