Why should people think twice before sending PAN, Aadhaar on WhatsApp?

Sending PAN, Aadhaar or bank statements over WhatsApp can expose sensitive data, NDTV reported. Documents shared with agents or employees may remain on personal devices, in cloud backups or be vulnerable to future hacks, potentially leading to identity theft. Experts advise using official company portals or secure digital verification systems instead of sending KYC documents to personal numbers.