Woman loses ₹70,084 in cyber fraud, bank ordered to pay ₹95,000

A Delhi consumer court directed a private bank to pay a woman nearly ₹95,000 after unauthorised online transactions drained ₹70,084 from her account. The court held that the bank failed to reverse the fraudulent debits despite her reporting them within time limit prescribed under RBI rules. The rules provide zero customer liability for third-party breaches reported within three working days.