Credit card reward points should be used when they offer better conversion value than paying in cash, BankBazaar CEO Adhil Shetty said. He added that redeeming 10,000 points for a ₹5,000 flight gives ₹0.50/point, while statement credit or shopping vouchers may offer only ₹0.20/point. Therefore, points are best when they reduce the out-of-pocket cost of planned expenses like travel.