Niyo cuts EBITDA loss to ₹32 cr, eyes profitability

Fintech startup Niyo reduced its EBITDA losses to ₹32 crore, aided by AI-driven customer service and operations. Despite higher employee costs from Kanji Forex expansion, the company is diversifying into forex cash, remittances, flights, and hotels. Backed by $160 mn+ in funding, CFO Gourav Kumar says focus remains on user value and steady profitability.