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I'm heartbroken, we fell short of expectations: Vistara CEO to customers
short by Pragya Swastik / on Thursday, 17 February, 2022
Vistara CEO Vinod Kannan has written an open letter to customers where he admitted that the airline fell short of customers' expectations "in the last few months". "Knowing that you have been inconvenienced and disappointed with our services has been heartbreaking for me," he added. Addressing flight disruptions and Vistara's app and website issues, he said, "Grievances haven't gone unnoticed."
read more at Moneycontrol