A 20-year-old student claimed that an auto driver harassed and threatened him, asking for ₹580 even as the Namma Yatri app showed the ride fare to be ₹380. "Had to pay him ₹500...so he leaves me...alone as he called two of his drunk friends who were going to beat us," he said. "We deeply regret [your] experience," Namma Yatri said.