An 80-year-old woman, who paid extra for a front-row seat, was given a middle seat in the 28th row before boarding a Bengaluru-Ahmedabad IndiGo flight in 2023. Bengaluru consumer court awarded her ₹8,000 compensation in 2024. Karnataka consumer court then enhanced her compensation by 600% to ₹55,000, noting that IndiGo's actions caused avoidable physical pain as she'd underwent two surgeries.